Returns / Refund Policy

Products may not be returned unless the incorrect product has been supplied by the Provider or the product is damaged or faulty. If the wrong product has been supplied, or if the product is faulty or damaged, the Provider will exchange it on condition that the customer returns the products within five (5) days of receipt. In such an instance, the Provider will make a reasonable effort to exchange the product upon receipt of the returned products, but if replacement is not possible, the Provider will refund the purchase price including delivery cost within 7 working days. If a product is reported as faulty after the five (5) days, the unit will be sent back to the distributor for repair or replacement.  All manufacturer warranties apply to products bought online at www.babyboulevard.co.za